Refund and Returns Policy
At Islamic Attire, we want you to be completely satisfied with your purchase. If you’re not happy with your order for any reason, we offer a hassle-free return and refund policy.
1. Returns Eligibility:
- We accept returns within 3 days of purchase.
- To be eligible for a return, your item must be unused, unworn, and in the same condition that you received it. It must also be in the original packaging with all tags attached.
2. Initiate a Return:
- To initiate a return, please contact our customer service team at naimurrahman4969@gmail.com. Please include your order number and the reason for the return in your email.
- Once your return request is approved, we will provide you with a return shipping label and instructions on how to return the item(s) to us.
3. Refunds:
- Once we receive your returned item(s), we will inspect them and notify you of the approval or rejection of your refund.
- If your return is approved, we will initiate a refund to your original method of payment. Please note that shipping charges are non-refundable.
- Refunds may take some time to be processed, depending on your payment method and financial institution.
4. Exchanges:
- If you would like to exchange an item for a different size or color, please contact us to arrange the exchange. We will do our best to accommodate your request, subject to availability.
5. Defective or Damaged Items:
- If you receive a defective or damaged item, please contact us immediately. We will arrange for a replacement or refund, depending on the circumstances.
6. Non-Returnable Items:
- Certain items are not eligible for return, including clearance or sale items, gift cards, and personalized or custom-made items.
7. Contact Us:
- If you have any questions or concerns about our Refund and Returns Policy, please contact us at naimurrahman4969@gmail.com.
By making a purchase from Islamic Attire, you agree to abide by the terms of this Refund and Returns Policy.