Refund and Returns Policy
Refund and Returns Policy
At Islamic Attire, we want you to be completely satisfied with your purchase. If you’re not happy with your order for any reason, we offer a hassle-free return and refund policy.
1. Returns Eligibility:
- We accept returns within 3 days of purchase.
- To be eligible for a return, your item must be unused, unworn, and in the same condition that you received it. It must also be in the original packaging with all tags attached.
2. Initiate a Return:
- To initiate a return, please contact our customer service team at naimurrahman4969@gmail.com. Please include your order number and the reason for the return in your email.
- Once your return request is approved, we will provide you with a return shipping label and instructions on how to return the item(s) to us.
3. Refunds:
- Once we receive your returned item(s), we will inspect them and notify you of the approval or rejection of your refund.
- If your return is approved, we will initiate a refund to your original method of payment. Please note that shipping charges are non-refundable.
- Refunds may take some time to be processed, depending on your payment method and financial institution.
4. Exchanges:
- If you would like to exchange an item for a different size or color, please contact us to arrange the exchange. We will do our best to accommodate your request, subject to availability.
5. Defective or Damaged Items:
- If you receive a defective or damaged item, please contact us immediately. We will arrange for a replacement or refund, depending on the circumstances.
6. Non-Returnable Items:
- Certain items are not eligible for return, including clearance or sale items, gift cards, and personalized or custom-made items.
7. Contact Us:
- If you have any questions or concerns about our Refund and Returns Policy, please contact us at naimurrahman4969@gmail.com.
By making a purchase from Islamic Attire, you agree to abide by the terms of this Refund and Returns Policy.